REMINDER CALLS:

• We have implemented an automated texting service to help patients reserve their appointments in their calendars. If opted in, when you make an appointment, you will get a text confirming your appointment time.
• The automated text service will also notify you of upcoming appointments. To confirm those appointments, simply follow the instructions. This usually means replying "C". Please keep in mind that if you do not reply "C", or reply with another message, the automated system will not register it as a confirmation, and may send you another text to ensure that you remember your reserved appointment.
• Because we know you are busy and our patients keep their commitments, we do not disturb you with multiple reminder calls. If we do not receive a reply through the automated texting service, we will attempt to contact you once, one business day prior to your appointment, at a telephone number you designate. Please be sure to give us a number where you can be reached or that has an answering machine or voicemail so that we may leave a message if you are unable to answer. If the line is busy or otherwise unavailable, we regret that we do not have enough staff to repetitively attempt to contact you. For this reason, do not rely on a reminder call from our office staff.